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Client Satisfaction Survey
Thank you for choosing Serenity Day Spa. Your comfort, enjoyment and
satisfaction are important to us. Please take a moment to complete our brief survey
so that we may continue to improve your spa experience for future visits.
Get a FREE 15% Off Coupon just for responding!
 

About Your Visit...

Which spa do you frequent most often?

Old Town

Tenley

Worldgate

 

 
How long ago was your last visit to Serenity Day Spa?

One Week

One Month

Six Months

One Year

 
Which services have you received? (check all that apply)

Facial

Waxing

Massage

Hair Design

Manicure/Pedicure

Gift Card


How likely is it that you would recommend Serenity Day Spa
to a friend or colleague?

 

 
1=very unlikely . . . . . . . . . . . . . . . 10=very likely

 
 

1

2

3

4

5

6

7

8

9

10

 
   



About Your Experience...

Please check the box if you agree with the following statements:

When I booked my appointment...

The service was warm and efficient.

My questions and requests were answered knowledgeably.

 
Throughout my visit...

The employees were warm, welcoming and helpful.

The facility was clean and comfortable.

 
My service technician...

Greeted me warmly and on time for treatment.

Explained the service and customized it to my needs.

 
Following my spa treatment...

I was checked out efficiently.

During checkout, I was asked "how was your visit today?".

I was made aware of current promotions and ways I could save
on future visits.

 
What was the most pleasurable part of your visit?
(1,000 character limit)

 
Have more to share?



 
About You...

First Name:

Last Name:

Email:

 

I am a member of Sport&Health Clubs.

Old Town/Alexandria
703.549.9212
Tenley/NW, DC
202.362.2560
Worldgate/Herndon
703.709.6596